Thursday, September 17, 2009
Tuesday, September 15, 2009
Finally got refund from the viv3/AcaiBerry scam company
I thought only stupid people could got scammed by online fraud until I also got trapped lately. Fortunately, I got most of my money back (I have to pay the exchange rates difference between USD and CAD, that is the tuition for the lessons learned)

On July 24, 2009, I ordered Acaiberry Exclusive online, then I got an email from them said CAD$1 will be charged by Viv3Labs. They didn’t mention any additional changes.
On July 25, 2009, my credit card was charged USD$1.43 (CAD$1.60) by VIV3 +442031399027
On Aug 11, 2009, my credit card was charged USD$118.63 (CAD$132.35) by FOCUSCLEANSE 3618088234
On Aug 26, 2009, my credit card was charged USD$119.02 (CAD$134.14) by FOCUSCLEANSE 3618088234
I received my first bottle of Acaiberry in August, I don’t remember the date but there is nothing in the envelope indicated I would be charged additional.
I called my credit card company (CIBC Visa) and they told me the FOCUSCLEANSE is the same company of Viv3. As I gave Viv3 my credit card number, they cannot do anything.
on Aug 31,2009, I called Viv3 to cancel my membership and they did it for me. Then I asked them to refund, but they refuse to refund the transaction on Aug 11. And they said the 2nd bottle is on its way to me, and I need to contact them for return after I receive it.
On Sep 3, 2009, I received the 2nd bottle of Acaiberry. This time they put the invoice of £69 in the envelope.
On Sep 4, 2009, I called them for refunding. They said they will send me an email in 72 hours to tell me what to do.
On Sep 6, 2009, I received their email which told me why they charged me twice, and confirmed my account is cancelled. So I wrote back to ask how to get a refund.
On Sep 7, 2009, I received the 2nd email, they said they cannot credit me as I accepted the terms and conditions. So I wrote back that I didn’t accept the terms and conditions at all, there is not checkbox for me to check. And I attached the original email they send me of charging $1 for shipping the free trial, there is no terms and conditions in that email.
On Sep 8, 2009, I received the 3rd email. They said I did agree to their terms and conditions, but they were going to give me a refund of 118.63 USD, as they prefer not dispute with clients. I wrote back I never accepted the terms and conditions, and if they will refund me, the refund amount should be 118.63 USD + 119.02 USD.
On Sep 9, 2009, I received the 4th email. They said they credited 118.63 USD and 119.02 USD to my credit card.
On Sep 15, 2009, the credit transactions appeared on my credit card (The transaction date is Sep 10). I got my money back
Lessons learned:
Before ordering:
1) When some free trials asked for a very small amount of money for shipping, you should be aware of they actually want to get your credit card number.
2) Never give your credit card number before researching the company. Don’t assume your credit card company will protect you.
3) Read the terms and conditions carefully. You don’t care about wasting a few buckets but you may be trapped into some memberships that cost you hundreds of dollars.
4) Google the company to see what kind of reputation it has, especially in the www.complaintsboard.com
5) If you really want to order the free trials no matter how many complaints you found for this company, buy yourself a visa gift card of $25 or less and use this visa number to order.
If you already got scammed
1) Calm down; don’t upset yourself too much for a few hundred dollars.
2) Google the success stories of getting a refund from that company, so you could get an idea of what kind of difficulties you can expect and how to deal with them.
3) Contact the scam company immediately. The earlier you call them, the smaller your loss.
4) Contact your credit card company, but don’t expect them to dispute all the charges.
5) Try to follow up with the scam company. If other people could get refund from that company, you definitely can as well. If other people cannot, you may also get refund.
On July 24, 2009, I ordered Acaiberry Exclusive online, then I got an email from them said CAD$1 will be charged by Viv3Labs. They didn’t mention any additional changes.
On July 25, 2009, my credit card was charged USD$1.43 (CAD$1.60) by VIV3 +442031399027
On Aug 11, 2009, my credit card was charged USD$118.63 (CAD$132.35) by FOCUSCLEANSE 3618088234
On Aug 26, 2009, my credit card was charged USD$119.02 (CAD$134.14) by FOCUSCLEANSE 3618088234
I received my first bottle of Acaiberry in August, I don’t remember the date but there is nothing in the envelope indicated I would be charged additional.
I called my credit card company (CIBC Visa) and they told me the FOCUSCLEANSE is the same company of Viv3. As I gave Viv3 my credit card number, they cannot do anything.
on Aug 31,2009, I called Viv3 to cancel my membership and they did it for me. Then I asked them to refund, but they refuse to refund the transaction on Aug 11. And they said the 2nd bottle is on its way to me, and I need to contact them for return after I receive it.
On Sep 3, 2009, I received the 2nd bottle of Acaiberry. This time they put the invoice of £69 in the envelope.
On Sep 4, 2009, I called them for refunding. They said they will send me an email in 72 hours to tell me what to do.
On Sep 6, 2009, I received their email which told me why they charged me twice, and confirmed my account is cancelled. So I wrote back to ask how to get a refund.
On Sep 7, 2009, I received the 2nd email, they said they cannot credit me as I accepted the terms and conditions. So I wrote back that I didn’t accept the terms and conditions at all, there is not checkbox for me to check. And I attached the original email they send me of charging $1 for shipping the free trial, there is no terms and conditions in that email.
On Sep 8, 2009, I received the 3rd email. They said I did agree to their terms and conditions, but they were going to give me a refund of 118.63 USD, as they prefer not dispute with clients. I wrote back I never accepted the terms and conditions, and if they will refund me, the refund amount should be 118.63 USD + 119.02 USD.
On Sep 9, 2009, I received the 4th email. They said they credited 118.63 USD and 119.02 USD to my credit card.
On Sep 15, 2009, the credit transactions appeared on my credit card (The transaction date is Sep 10). I got my money back
Lessons learned:
Before ordering:
1) When some free trials asked for a very small amount of money for shipping, you should be aware of they actually want to get your credit card number.
2) Never give your credit card number before researching the company. Don’t assume your credit card company will protect you.
3) Read the terms and conditions carefully. You don’t care about wasting a few buckets but you may be trapped into some memberships that cost you hundreds of dollars.
4) Google the company to see what kind of reputation it has, especially in the www.complaintsboard.com
5) If you really want to order the free trials no matter how many complaints you found for this company, buy yourself a visa gift card of $25 or less and use this visa number to order.
If you already got scammed
1) Calm down; don’t upset yourself too much for a few hundred dollars.
2) Google the success stories of getting a refund from that company, so you could get an idea of what kind of difficulties you can expect and how to deal with them.
3) Contact the scam company immediately. The earlier you call them, the smaller your loss.
4) Contact your credit card company, but don’t expect them to dispute all the charges.
5) Try to follow up with the scam company. If other people could get refund from that company, you definitely can as well. If other people cannot, you may also get refund.
Monday, August 31, 2009
My crown falled off last night!
The dentist just cleaned it then glued it back...So weird...The crown was put on 2 years ago, not sure whether it is normal that dental glue worn out after just 2 years.
Thursday, August 27, 2009
Grouse Grind in a hot afternoon
Date: 2009/08/27
Duration: 72 mins
Avg HR:167
Max HR:176
Calories: 696
It is a company team build event. I'm in the middle place, LOL.
The time is not bad, considering the heat and the fact I have worked hard for a whole morning...
Duration: 72 mins
Avg HR:167
Max HR:176
Calories: 696
It is a company team build event. I'm in the middle place, LOL.
The time is not bad, considering the heat and the fact I have worked hard for a whole morning...
Wednesday, August 19, 2009
The saddest little function
Got this one from a co-worker's email, I thought it is a joke at the first sight, but it turned out to be real...
-----------------------------------------
SPUtility.HideTaiwan Method (Microsoft.SharePoint.Utilities)
-----------------------------------------
SPUtility.HideTaiwan Method (Microsoft.SharePoint.Utilities)
Checks whether the Taiwan calendar is hidden based on the specified Web site and locale ID.
true if the Taiwan calendar is hidden; otherwise, false. By default, this method returns true and the Taiwan calendar cannot be displayed for the following SPLangId values: PeoplesRepublicofChina, HongKongSAR, and MacaoSAR.
See MSDN: http://msdn.microsoft.com/en-us/library/ms441219.aspx
Sunday, August 9, 2009
Saturday, August 8, 2009
Grouse Grind For the 3rd time
Time: 71 mins
Avg HR: 162
Max HR: 173
Calories Burned: 649
I paid enough attention to my HRM during the whole climbing to make use I always stay in my heart zone. I only had 2 very quick stops, one is for drinking water, the other is for chewing gummy candy. I haven't used to drinking or eating when climbing...
I carried about 1L water in my camel bag. But it was very foggy and wet, I only drank about 300 ml water, and carried the left 700 ml to the peak, wasted so much energy...
And the 2nd thing I could blame is my hair. I forgot to bring hair strings for binding a ponytail, so my hair stayed loose and it is not comfortable...
I felt much better this time, so I probably could make the grind as a monthly activity rather than a yearly one:)
PS. It seems people (or at least me) look ugly in the fog...I got really ugly photos this time, so I just post a landscape one.
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